Website terms
Please review these terms when using our website and garment-care helper. For a specific garment or order, speak with the AlterCleaners team.
Last updated: 22/10/2026
Website information
This website provides information about AlterCleaners' services. Availability, garment suitability, pricing, pickup arrangements, and turnaround must be confirmed directly with the shop. Sending an email or using the helper does not confirm a booking or create an order.
AI guidance is not a garment assessment
The garment-care helper offers general information based on this website's care tips and services. AI can make mistakes and cannot inspect your garment or its care label. Follow the manufacturer's care label and contact the shop before treating stains or cleaning delicate, valuable, or unfamiliar fabrics. A helper reply is not a guarantee of a cleaning or repair outcome.
Service arrangements and shop policies
These terms cover use of this website only. Cleaning, alterations, payments, cancellations, garment collection, and claims are governed by the arrangements and shop policies supplied when you place an order. Ask AlterCleaners for those policies before authorizing work; no new service fees or garment-liability terms are introduced by this website.
Responsible use and external links
Please use the website and helper for genuine garment-care and service enquiries. Do not attempt to disrupt the service or submit information you are not entitled to share. External websites and services have their own terms. If you need this information in another format or encounter an accessibility problem, contact the shop.